The Pitfalls of KBA in Modern Digital Identity Verification

Long considered a common and easy way to verify identities, knowledge-based authentication (KBA) is widely used by institutions to prove someone presenting themselves to open or access an account is who they say they are. 

These days, it is known for its lackluster performance, high cost, and poor user experience—and is proven to be an outdated method for verifying identities in the current digital environment. In this white paper, we explain the various pitfalls of KBA in modern digital identity verification and more. 

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