Fraud Strategies for the New Digital Banking Paradigm

The pandemic has forever changed the way consumers live, work, and transact. Consumers are increasingly expecting seamless digital experiences as they navigate access to goods and services online.

As the nation has adopted a new normal, banks and Fintechs are embracing a digital-first strategy. To meet revenue targets, they must continuously innovate to serve greater numbers of consumers via online and mobile channels with a friction-free user experience with an ever expanding set of flexible, affordable services.

Yet digital acceleration also raises vulnerabilities for fraud. Banks and Fintechs must balance the growing expectations for innovation and growth with the need to manage the correlated increase in fraud attacks.

Join experts from Aite-Novarica Group, MVB Bank, and Socure, as they share insights on how to streamline customer onboarding while protecting against fraudulent activity.

Key Takeaways:

  • Current fraud trends and the impact on banks and Fintechs as well as consumers
  • Emerging fraud strategies, technologies, tools and key considerations for benefitting from them
  • Advantages of a holistic approach to digital identity verification and fraud prevention

On-Demand Webinar

  • Mike Cook

    Mike Cook, VP Commercialization Fraud Solutions at Socure, a fintech entrepreneur and advisor with more than 30 years of experience in the industry, is responsible for leading Socure’s strategic plans to eliminate financial loss from all fraud types and efficiently validate 100% of consumer identities, capture market share, and increase growth. In his career of 30+ years in the financial services industry, Cook has developed long-term, trusted relationships across customers, federal regulators, and privacy advocacy groups. Considered an industry expert in data breach, fraud patterns, and identity theft, Cook has also provided Congressional testimony on the potential impact of data breaches.
  • David Mattei

    David has over 15 years of experience in the payments industry designing, building, and launching fraud and dispute systems. Fraud constantly poses financial and reputational risks to parties on both sides of a transaction, and David's customers have included merchants and financial institutions, giving him a unique and comprehensive perspective of these issues.
  • Bobbie Paul

    Bobbie Paul is responsible for the Fraud and Identity Risk division at MVB. She and her teams work with a diverse customer base across the MVB CoRe Banking and Fintech business. The team delivers oversight that defines the policies, processes and strategies that mitigate fraud losses, promote portfolio growth and maintain regulatory compliance. Bobbie has experience across retail banking, Bankcard (issuer/acquirer), private label, consumer lending, auto, hospitality and communications verticals. Her expertise includes risk management, loss mitigation, policy, operations, analytics, compliance, vendor management and product integration. Prior to joining MVB, Bobbie held various leadership roles at Experian, Citi and Dell Financial Services. She had global strategic and leadership responsibility for consulting, financial services, asset protection, risk operations and program management divisions. Key accomplishments included: building a fraud and identity consulting practice, expanding into global operations, championing enterprise solutions for global and digital servicing, facilitating implementations of multi-vertical onboarding and account management platforms and mentoring and developing future leaders.
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